Step 1: Set Up New Hire
The following steps must be completed in order to create an employment record in Banner and provide the new hire with access to technology.
- Employment offer accepted by new hire in MyTrack
- Employee Information Form/New Starter Form completed by new hire
- 95# established
- PAC (Personal Access Code) set up
- Duck ID claimed by new hire
Step 2: Prepare for New Hire Arrival
- Provide new hire with important information
Call or send a welcome letter to new hire to provide important information, such as:- Confirm new hire’s start date and where, when, and with whom to meet on their first day.
- Share transportation options and where to park on the first day. Provide the transportation services website.
- Provide dress code information.
- What to bring on the first day, such as Form I-9 and work eligibility documents (list of eligible documents on last page of Form I-9).
- Share onboarding resources located on the New Employees tab on the HR website, including relocation, community, and benefits information, as appropriate.
- Share useful website links about your department/unit and the UO.
- Prepare for completion of new hire paperwork
Refer to the new hire packet in the new hire task list in MyTrack. (This is available to both the supervisor and the onboarding delegate.) Determine your unit/department’s process for completing the I-9 and W-4 and plan to complete that process on or before the new hire’s first day, as appropriate for the position.
If the process includes the Payroll Office, schedule an appointment for the new hire to go to the Payroll Office on their first day of employment to complete the I-9 and W-4. - Order/gather office supplies and equipment, as appropriate for the position
i.e. phone, computer, furniture, desk supplies, business cards, door signs, etc.
If options are available, get new hire’s input on job-related supplies and equipment. - Set up workspace
Identify workspace, ensure it is clean, and provide basic supplies. - Review contingent offer letter
Confirm the letter addresses any special conditions, if applicable (i.e. moving expenses, summer bridge appointment, etc.); take appropriate action as needed. - Explore benefits
Discuss alternatives with Benefits Office, if applicable. - Plan for introductions
Identify key colleagues for initial introduction and timing. Schedule welcome activities and meetings accordingly.
Step 3: Onboard & Orient New Hire (within first month of employment)
The following action items are to be completed within the first month of employment. They are grouped by essential and recommended actions.
Essential Actions
- Ensure new hire forms are completed
Form I-9 must be completed no later than the third day of employment. Direct new hire to follow department process for completion of forms. Ensure the new hire has their original eligibility documents with them to complete I-9. Refer to the list on the last page of the I-9 form.
W-4 should be completed as soon as possible to avoid delays in pay. - Discuss employee benefits, if new hire is eligible
Inform benefits-eligible new hires of their benefits orientation date and notify them that they have 30 days from date of hire to select and enroll in the benefits plans. Coverage is effective the first of the month following their hire date and online enrollment or submission of enrollment forms to the UO Benefits Office. If they have questions about UO Benefits, please have them contact the Benefits team.
- Get UO ID
Direct new hire to the UO Card Office in the Erb Memorial Union to pick up their UO ID. Ensure new hire has a photo ID and their UO 95# with them when they go.
If key or key card access is needed, complete the next task before sending the new hire to the Card Office.
- Provide access to workspaces
- Complete key request forms and send completed forms with the new hire to the Card Office to pick up keys.
- Provide door codes as necessary.
- Provide the address and hours for the building of the new hire’s workspace.
- Assist employee with access to technology**
- Duckweb
- Set-up Two-Step Login. Visit the Service Portal for more Two-Step login information.
- Department-specific software, shared drives, servers, etc.
- Equipment (i.e. copier, printer, scanner, telephone)
- Codes
- Applicable technology-related policies
** Certain employee groups may require access to technology, such as Duckweb and Canvas, prior to start date.
- Welcome new hire and introduce to colleagues
For example, show them their workspace, tour the department (supplies, mailroom/copy area, break room, restrooms, etc.), and introduce to colleagues along the way. Share schedule of introduction meetings with selected colleagues, if applicable (see Prepare for New Hire Arrival section above).
- Schedule new hire for orientations and trainings
i.e. New Employee Orientation, New Faculty Orientation, and other appropriate trainings for the position.
- Register for UO Alerts
Discuss building/office safety/emergency plans, as applicable.
- Provide payroll information
Discuss pay schedule, time reporting, direct deposit, and paperless paystub options.
- Discuss transportation options
Review commuter and parking options and allow time for the new hire to visit Transportation Services to purchase a parking permit, if applicable.
- Review applicable UO policies and procedures
This may include the following, as applicable: working hours, breaks, sick and vacation leaves, holidays, personal days, telephone, email, and internet use, staff meetings, customer service philosophy, confidentiality, workplace injury, etc. - Discuss the following responsibilities and resources, as applicable:
- Discuss employment policies
Refer to collective bargaining agreement or appropriate employment policies.
Recommended Actions
- Review new employee resources. Visit the MyTrack Onboarding portal or the New Employees page on the HR website for information and resources.
- Introduce the Employee Assistance Program.
- Share Find People (UO's online directory).
- Share campus maps and units on campus.
- Orient to mailboxes and campus mail.
Step 3: Onboard & Orient New Hire (within three months of employment)
- New hire must complete Mandatory Workplace Harassment & Discrimination Prevention training (requires Duck ID and password login).